WARRANTY
Warranty terms: Five years from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal).
Other parts than the above are not covered by this warranty. To have replacements covered under this warranty please use Rentorp Scandinavia contact form on the "contact us" page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘reclaim of purchase’ as subject of the e-mail or letter. Return warranty shipping is paid by Rentorp Scandinavia. If Rentorp Scandinavia cannot find any defects as described in you description, the product will be returned to the customer.
If damage to the watch has occurred under any of the events listed below (A-G), the warranty is not valid.
A. Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
B. Failure or damage caused by unprofessional repair or modification.
C. Failure or damage caused by fire or water, or a natural disaster such as, for example, an earthquake.
D. Esthetical changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the colour on the wristband and the peeling of the plating).
E. In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten.
F. If the warranty is not submitted along with the watch.
G. Battery replacement made by non-professional and battery replacement without a pressure test made at the same time.
Replacement or repairs the warranty does not cover will be charged, in consultation with the customer, even during the warranty term. Repairs that the warranty does not cover must be paid in advance. Return shipping is paid by Rentorp Scandinavia.
The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available.
This warranty states that you can receive free replacement(s) in accordance with the terms set forth herein and within the specified terms and conditions, and will not restrict any lawful right of the Customer.